1. If there is any issue with your package and you are not able to contact us within seven business days of receiving the shipment number, you are required to provide an unboxing video.
2. Please contact us with any question through the e-commerce channels. If contacting via other channels, please provide the buyer’s name.
3. Please contact the source of purchase if you did not purchase from us directly.
4. All products are given quality inspection prior to shipment, but may inevitably have flaws. The buyer is responsible for the return shipping fees unless the item(s) in question have major flaws.
